The car was great! Clean, fast, and no issues. However being an avid relay rides user I take great pride in knowing that renters adhere to the program guidelines.
Basically we rented this car using the " pick up at airport" option. That mean when I land I should have a way to get the vehicle without jumping through hoops. In this case I had to wait about 20 minutes because the friend of the owner had to pick up his grandmother and some other errands and he was under the impression we were getting a cab. That's the ludicrous part if I wanted to pick up the car out side the airport I would not have searched for cars available at the airport. Secondly he said he was going to give us a ride from the drop off point at the end of our trip to the airport.. He then calls last minute and tells us he's too tired.... How unprofessional, luckily I had a friend nearby that could help us out.
The whole things was ridiculous, uncoordinated, and sketchy. Would never rent from this guy again until they get their act together.. Oh and the car didn't even have a full tank of gas.