Elise was a wonderful renter. She was punctual, courteous, and communicative. We ran into a little trouble working out the drop-off, but Elise responded with such promptness and clarity that we were able to get everything worked out with relative ease. When she returned the car, she was on time, the car was clean, and the gas tank was full. What more can you ask for? We highly recommend Elise to the rest of the RelayRides community and hope to have her back in our car soon.