Tianzhen is great! Very professional and accommodating. As for his SLK Convertible, it is a joy to drive (smooth acceleration and ride comfort) and was the perfect treat to celebrate my second wedding anniversary. Btw, I'm 6' tall and fit in this German-made car just fine. Also, it was 55 degrees outside, and thanks to the heated seats and strong heater, we were toasty warm with the top down and windows up even while driving on the highway!
Great experience! He was ontime, polite and courteous, even offering to drive me to the Metro Station after my rental was over. Car isn't anything fancy, but perfectly comfortable. Radio, cruise control, etc. Tianzhen even has documented the condition of his car so that the "check out" processes goes smoothly. Would recommend again.
Simply extraordinary rental host and 2-seater canary yellow mercedes benz sport-car stylin' wheels.
In person, I was immediately struck by Tianzhen's friendly and professional way: he is communicate with, knowledgeable about the wheels, and more professional than any rental car agent at an airport that I've ever met. The wheels are splendid, glorious, and a delight to drive. We ruled the roads. What an incredible experience- thanks Tianzhen for loaning us your gorgeous free bird!
This was my first time using Relay Rides and Tianzhen made it so easy! He was very easy to get in touch with and very good at communicating. He even got his car washed before, and drove me home after I returned the car! A super nice and easy going man. The car is super easy to drive, and just as described. I'll definitely be renting from Tianzhen again! :)