This was my first time using RelayRides and Erik was a great "brand ambassador". He was responsive, his vehicle listing was accurate and it was a great rental experience. A couple of known issues were disclosed ahead of time, which I appreciated and didn't impact our trip. Overall very satisfied.
Seriously, this guy could not be more accommodating. He was communicative, clear, honest, and very flexible. Our family of six happily climbed into their family van, and it served as our home base as we explored the greater Portland area to visit friends & attend a wedding. A rental from an agency could have cost us nearly SEVEN times as much - and would have priced us out of this incredible trip. If everyone on RelayRides is as responsive and easygoing as Erik, we are signed up for life! Thank you!
The inside was a bit dirty when I got it, and the passenger sliding door only opens from the inside, but it runs great and the AC blows cold, which made it perfect for my family road trip. Put the third row down and you can carry 4 people plus an insane amount of gear. We even used it to pick up a CL coffee table, which fit with only the third row folded. Also, Erik is very friendly, accommodating and professional.
Erik was really nice, responsive and very easy to work with. Because of the previous renters, there were a couple of issues with the van when we rented it (broken door handle and cooling fan issues), but we were able to work around those and the van was perfect for our trip. Erik communicated all of the issues well and even checked in on us during our trip. Definitely recommend!
Great Communication with the owner. He was able to help out while I was on my vacation home. The only thing with the owner is that the maintenance (oil change) on the van wasnt up to date during my rental. Other than that, I had no issue with the van. Thank you again Erik.
Appreciated Erik's wheels at short notice over memorial day weekend! He came thru and so did the wheels. If you need no frills (10+ years old) ride minivan at a very reasonable price, I would highly recommend this offering.