Zelalem was available before the pickup for coordination. We also had some questions about the vehicle while we had it and Zelalem was available every time to answer our questions. Him and his car were very reliable. We would rent from Zelalem again.
Everything else great about this car was overshadowed by how pleasant it smelled! Very clean and convenient pickup and drop off in proximity to my workplace. Zelalem was also quick to respond when I needed to extend for an additional day at the last minute. I would surely rent his VW again.