Lily was the ideal renter, very courteous, clear communication. She kept me notified via text when her flight was unfortunately delayed twice, and thus I did not waste any time sitting at the airport to pick her up (I just left when she texted that she landed, and got to the terminal just a minute after she got there). She treated the car very well and I got it back, at the time she'd promised, without a scratch. I felt bad that I was unable to give her a ride back to LAX due to having dinner guests, but I'd already let her know that earlier. I would definitely rent to her again next time she's in LA.