Grant was an absolute pleasure to work with, super honest, helpful, and nice and a great communicator. And (*** important to any future renters ***) handled my car with utmost respect when it unexpectedly gave him some trouble. (I'd never had trouble with the car once, which is the reason I felt comfortable offering an '06 vehicle on RelayRides. Thanks to his common sense and integrity, I had a $400 coolant tank replacement (from normal wear and tear, not him) RATHER than a $10000 engine repair to contend with. He is EXACTLY the person you'd want to rent to, given the uncertainties that do come with automobiles.