Ale communicated well and came on time. However, the car when returned had smoke smell. I have no smoking listed in the car and I asked Ale if he smoked. He didn't but had a colleague who smokes and rove with him and had bad breath. Also, Ale didnt fill the gas when returning but gave me cash instead.
Excellent trip! Pickup was easy, even for my first time using Relay Rides. Car was great and it was convenient that the backseat folded into the floor, making plenty of room for all of our stuff. It drives well and although we didn't plan to use it, my kids liked the dvd player in the back. We'll definitely book again!
Awesome guy and excellent van. We used it for our wedding and it was super affordable and comfortable for my relatives. Ale made the process very easy as a first time user. Will definite rent with him again.
Unfortunately I could not pick up the car and the battery was dead. I called up Ale and he was busy in the meeting, so had to cancel the booking. It would have been great if the owner had done a simple check once he knew that the car is booked, that way it would have helped both of us. Though my initial experience with Relay Rides is not pleasant, the overall response was great. Will definitely use this service in future.
I almost don't want to review this car, and keep it to myself! It was perfect for taking my extended family around: very comfortable, easy to drive, pretty gas efficient for the size. I would love to rent this car again.
Great last minute alternative when I gave up searching regular car rental sites for the memorial day weekend. Picking up and dropping the car could not have been easier. Full tank of gas when I picked up. The car had 110K miles on it when I picked up (May 2013). It drove fine for that many miles on the odometer. The car wasn't perfectly clean (stuff in the car pockets, a shoe:) ) but it worked for us.
Convenient and as advertised. Car unlocked electronically at the start of the reservation. Van had plenty of room for storage after collapsing the back seat. Very affordable way to move larger items. Would rent again.
Winner in all respects. Clear communication. Car was available at the promised time.
It was clean, but a little smelly. A bit of freshener would have given it perfect 5. Nonetheless, family loved the car.
Comfortable to take 6-7 passengers around city.
The owner was very prompt and responsive and it was overall a wonderful transaction.
Unfortnately i had a minor accident with the car but the owner was super professional and absolutely a pleasure to deal with.