Derek quickly responded and was able to proceed with the transaction within a couple of hours. Drop off was also very easy and in a convenient location just off the highway in Charlestown. I would rent from Derek again.
This was my first time renting this car. Even though there was a small hiccup at the beginning (car was out of battery). Derek was extremely responsive, made sure problem was fixed right away, took us for a test drive, and we were on our way.
Car manages really well on snowy weather. Very comfortable ride. The only downside of this car is it does eat a lot of gas.
I look forward to renting this car again!
This car was very good for driving around in snowy winter weather, and it was perfect for hauling around my relatives and their suitcases. Derek was easy to deal with, nice and straightforward. Downsides: gas mileage not great; vehicle could have been better prepared (no snow brush?!) ; and pickup and drop-off were somewhat challenging.