Sinan responded very quickly, and within an hour of requesting his car, he had confirmed with all the details I needed (where to pick it up, how to get the keys, etc). He was also flexible about the pickup/dropoff location, which was helpful for planning logistics, although I ended up doing both at his place by Rockville metro. The car was in great shape, with all the nice new things like computer panel, USB port, and Bluetooth streaming, as well as some of the older nice things like CD player (wish I had brought some!) Because it's a Volt, the first 40 miles ran off the electric battery, which saved me 40 miles of gas. I'd gladly rent from him again!