Dylan was great to work with. He answered our questions quickly and helped us through the process. We rented two cars from him as there were 9 of us and everything went smoothly from beginning to end. This was our first time using Relay Rides and we would do it again based on our experience with Dylan. It worked perfectly for our situation and it couldn't have gone any better, thanks to Dylan.
Dylan was great to work with. The car rental worked wonderfully for us. We only needed to rent cars for half a day to get to an evening event that was 45 minutes away. I found Relay Rides on the internet and decided to check into it. I asked Dylan about his vehicles and he helped us through the whole process. He responded immediately to my questions and concerns. Everything from beginning to end went smoothly. We couldn't have had a better experience.
It was a wonderful experience!
He was very helpful, friendly, and caring
He was very straight forward about everything and knew what he was doing.
He even gave me a ride back after I rented the car!
Thank you Dylan : )
Dylan was great! I made the reservation and within minutes he responded (unlike others who took more than 5 hours to respond). He had a selection of cars and I picked the Black Buick and it was a great ride. Dylan was punctual and professional. He even offered to give me a ride back to my home. I definitely recommend Dylan and if needed, I will definitely contact him to rent a car!
As usual, the car rental was seamless. I would highly recommend Dylan's cars if you ever needed one. Quick. Response was always why I rented from him. (The other guys sometimes take forever to respond to car requests).
I had a great experience renting from Dylan being that I'm new to relay rides. He was one of the two people that answered my request fast. Easy to work with had no problem communicating with him. I would definitely recommend and will be the first to contact if I need a car again.
Dylan was really into is work. I actually booked several vehicle spontaneously on a Saturday noon. No one answered and me and my buddy decided to ditch our last minute plan to visit the burbs. Then after a while, Dylan actually proactively called me and asked me whether I still wanted the car. It was a pleasant surprise indeed. He was extremely flexible and met us in the lobby to collect the car on such a short notice.
It was snowing quit a bit but the car handled really well. It was study and extremely comfortable to drive.
We took the car, which was in very good condition and went on our trip.
Return was easy too. Car was new and it was really nice inside.
Dylan was very professional and nice. There was an initial communication glitch, but this was due to RR not forwarding messages to Dylan. So, if you send him a message from the website and it takes a while, consider calling his mobile directly.
The car was as advertised and fun to drive, especially in manual mode. The car is conveniently located in Downtown Chicago, which works for me best. Returning the car was very simple. As a first time renter, Dylan didn't have any issues with my "thin" profile. While other owners ignored my request, Dylan came thru. I will rent from him from now on.
The car performed well and I had no mechanical issues at all. However, the design of the car made visibility very difficult and there are too many blindspots due to the way the driver is seated at a very low profile. But hey, this was a rental and now I know not to consider buying this model of Chrysler.
First time renting with Dylan. Dylan is very professional and courteous. He offered me ride back and forth home. The SUV is super clean and very well maintained. Will definetely rent again especially when it snows.