This was our first experience with Relay Rides and I am so glad I stumbled onto the site. Dave and I were able to text when we needed to communicate, and he ever so graciously brought the car to the airport for us to pick up and met us at a central drop-off point as well. Renting a car from a big chain is a huge pain when you have a zillion things to do - Renting this car from Dave was totally painless and I can't wait to use Relay Rides again!
Dave was very quick to my last minute reply and very accommodating! I can be sure to say that if it were for him my work trip would have been miserable. This rental cost me less than Hertz and came with half the hassle! I had dinner with Dave before taking this sweet ride away for a night on the town. I can be sure to say you saved my life! Oh don't forget the fantastic communication, quick responses, and precise directions meant no BS. Thank you Dave!
Dave was an exceptional person to communicate with. He was thorough in letting us know all essential details, following up, and even offered a bike rack! Such a pleasure to rent from. I would rent this car over anything else I could rent. It was spacious, and we were able to travel through the national parks and mountains with ease! Thanks again Dave, you really were exceptional to communicate with.
Everything was great, owner was very communicative and helpful and flexible. Only slight problem was the bike rack - the mount didn't fit the hitch correctly and it wobbled like crazy so we had to bungie it to the roof rack. Was very nervous about the bikes falling off.
Our experience with the owners couldn't get any better. They are flexible, communicative and super easy to work with. We liked the car and owners so much we try to book with them regularly each week (for snowboarding). We continue to rent with them because they are so flexible and awesome, plus the pick up location is perfect. Five stars all the way!
What a generous, communicative owner! Dave, Cheryl's friend(?), handled the reservation, and was absolutely accommodating. He offered genuine flexibility with my pickup and return time which I really appreciated, and was very friendly. He even offered to drop me off at home afterwards! I gave 4 out of 5 stars for the description of the vehicle because it wasn't white as pictured...so it seems it was a different vehicle, but it is the same model and was in great condition. Drove really well and was perfect for my errand across town. I'm very thankful for his generosity and flexibility. I recommend renting from them for sure.